The Training and User Support Services (TSS) group focuses on training for students, faculty, staff, researchers, and administrators at Southern University. Training focuses on introductory and proficient user level instruction in the Microsoft Office Suite application software (Microsoft Word, Power Point, Excel, Access, Outlook, Publisher, and Front Page). TSS also offers Blackboard Training for university professors and students, Internet and Email application training, and support to instructors that need assistance in integrating technology into their classroom environment.

TSS also offers end-users access to NETg. NETg is an on-line tutorial program that allows end-users to maintain the skills that they have learned in the instructor-led technology course and it also allows users, who may not be able to attend the instructor-led courses, to enhance their technology skills.

TSS also provides users access to Campus Email service. Campus Email service is available for all Southern University students, faculty, and staff members. In order to request that an email account be created for you, please fill out a request form in the computer lab in T.T. Allain (Room 205), the computer lab in the Stewart-Brown Memorial Union (Room 130) or in The Office of Technology and Network Services
(Room 140, J.B. Moore Hall).

* An email account will be created within 24 hours of your request.

* In order to access SU Campus Webmail, please go to www.webmail.subr.edu or click on the link “Campus Webmail” from the SUBR homepage, www.subr.edu.

TSS has recently expanded it’s service and now provides Southern University faculty, staff, and administrators with a Technology Lending Library. This lending library supplies faculty, staff and administrators with Dell Latitude Laptops, Sharp LCD Projectors, an external CD burner, digital cameras, and a multitude of software. Equipment can be checked out and utilized on a short-term basis.

For additional inquiries, consult Training & Support Services Frequently Asked Questions (FAQs) or contact us at the office.