Password Reset

 

 

What is Password Reset?
The Password Reset allows Southern University students, faculty and staff to manage their campus accounts from one central location. Using a series of user-specified security questions for identity verification, this self-service tool enables 24/7 Web access to reset your password and unlock your account, even if you forget your old password.

When a password is changed using the Password Reset, both your Email and User Login passwords are synchronized, so you only need to remember one password for most on-campus systems including:

  • Campus E-mail
  • Computer Lab Login
  • Clean Access System
  • Wireless Network

Why use Password Reset?
Password Reset will allow students, faculty, and staff to recover a forgotten password or change an existing password. You can access Password Reset from any browser anywhere in the world.

If you choose not to use the Password Reset and then forget your password, you will have to request that it be reset for you. This often takes longer than enrolling, and must occur during the standard business hours and availability of the IT Service Desk Staff. For more information on how to have your password reset manually, please contact the appropriate support:

  • Students should contact or visit the IT Help Desk in J.B. Moore Hall #221 in person with a form of identification to have their passwords manually reset.
  • Faculty and staff should contact the IT Help Desk at 771-HELP for more information about having their password manually reset.

 

Using Password Station

 

 Southern University and A&M College - Division of Information Technology

 

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