Purpose

Organizational leaders are facing unprecedented pressure to effectively oversee response efforts, provide appropriate care – often with limited resources, support anxious and overstretched staff, and help prove their organization’s resiliency. To that end, being an effective leader during a crisis requires engaging stakeholders across the organization and often influencing people whom you may have no formal authority. As a crisis leader, you need conflict resolution and negotiation skills to build stakeholder buy-in up, down, across, and even beyond your organization. This strategic leader program will not only develop your leadership skills with a focus on crisis situations like the COVID-19 pandemic, but it will also teach participants how to engage partners enterprise-wide to leverage cross-functional capabilities in your response efforts, stimulate innovative thinking in challenging times, and ensure your organization’s resiliency.