Enterprise Support Services
ESS Mission Statement
Enterprise Support Services, a division of the Office of Technology and Network Services at Southern University and A&M College Baton Rouge Campus, endeavors to provide centrally managed, easily used, readily understood, consistently available campus wide client-server services that will assist faculty, staff and students in reaching and maintaining higher levels of operational, academic, and professional excellence.
Services ESS directly offer:
- File Servers
- Backup Exec
- Exchange 2003, Outlook Web Access, and Public Folders
- SQL 2000 and 2005
- Microsoft Campus Agreement
- FTP Servers
- Imanami - Identity Management
- SUNet Website
- Folder Redirection
- Service.subr.edu
- Black Berry Enter Server
- Laserfiche Server, Laserfiche Web Services, and Audit Trail
- Spam filtering - Interceptor
- Technical Support to other TNS Staff
- Secondary Line of support for the Helpdesk
- Quask form management
- VMware
- Virtual Office
- Active Directory Automation Scripting
- Custom Programming
- Limited Project Management
Service we directly Support for other groups within the organization:
- Black Board 6.x and 7.x
- Respondus
- Servicedesk
- Configuration Manager 2007
- Lyris List Server
- One Card HP Server
- SharePoint
- Print for Pay
- Etrust Antivirus 7.0 and earlier
- Web1 - IIS Support for custom application
- IDS - not in production
- Office Zone
- Tipping Point
- EDExpress and EDConnect Database
- Medisoft
- Oracle
- Vacancy Announcement System
- Server Hosting and Server Collocation
- Computer Aided Dispatch
- Records Management System
- Crash Reporting
- TicketTrak
Infrastructure services we provide:
- DHCP
- DNS
- Active Directory
- SAN's
- Active Expert Monitoring
ESS Team:
Jason Chang
Enterprise Support Specialist
225.771-
jason_chang@subr.edu
Elijah Jno-Baptiste
Enterprise Support Specialist
225-771-
elijah_jnobaptiste@subr.edu
Carl Grant
Coordinator of Enterprise Support Services
225-771-
carl_r_grant@subr.edu