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Enterprise Support Services

ESS Mission Statement

Enterprise Support Services, a division of the Office of Technology and Network Services at Southern University and A&M College Baton Rouge Campus, endeavors to provide centrally managed, easily used, readily understood, consistently available campus wide client-server services that will assist faculty, staff and students in reaching and maintaining higher levels of operational, academic, and professional excellence.

Services ESS directly offer:

  1. File Servers
  2. Backup Exec
  3. Exchange 2003, Outlook Web Access, and Public Folders
  4. SQL 2000 and 2005
  5. Microsoft Campus Agreement
  6. FTP Servers
  7. Imanami - Identity Management
  8. SUNet Website
  9. Folder Redirection
  10. Service.subr.edu
  11. Black Berry Enter Server
  12. Laserfiche Server, Laserfiche Web Services, and Audit Trail
  13. Spam filtering - Interceptor
  14. Technical Support to other TNS Staff
  15. Secondary Line of support for the Helpdesk
  16. Quask form management
  17. VMware
  18. Virtual Office
  19. Active Directory Automation Scripting
  20. Custom Programming
  21. Limited Project Management

Service we directly Support for other groups within the organization:

  1. Black Board 6.x and 7.x
  2. Respondus
  3. Servicedesk
  4. Configuration Manager 2007
  5. Lyris List Server
  6. One Card HP  Server
  7. SharePoint
  8. Print for Pay
  9. Etrust Antivirus 7.0 and earlier
  10. Web1 - IIS Support for custom application
  11. IDS - not in production
  12. Office Zone
  13. Tipping Point
  14. EDExpress  and EDConnect  Database
  15. Medisoft
  16. Oracle
  17. Vacancy Announcement System
  18. Server Hosting and Server Collocation
  19. Computer Aided Dispatch
  20. Records Management System
  21. Crash Reporting
  22. TicketTrak

Infrastructure services we provide:

  1. DHCP
  2. DNS
  3. Active Directory
  4. SAN's
  5. Active Expert Monitoring

ESS Team:

Jason Chang
Enterprise Support Specialist
225.771-
jason_chang@subr.edu

Elijah Jno-Baptiste
Enterprise Support Specialist
225-771-
elijah_jnobaptiste@subr.edu

Carl Grant
Coordinator of Enterprise Support Services
225-771-
carl_r_grant@subr.edu