Southern University and Agricultural and Mechanical College

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Division of Information Technology (DoIT)
Help Desk

The Division of Information Technology (DoIT) help desk is the customer & technical support service for students, faculty and staff provided by DoIT staff and student workers.

Helpdesk support hours are from 7:00 AM - 7:00 PM, Monday through Thursday, 7:00 AM - 5:00 PM on Fridays, closed on Saturday and Sunday. Customers will contact by phone or KACE reporting system to report issues and to request help. In-person counter hours in J.B. Moore Hall close at 7:00 PM, Monday - Thursday and at 5:00 PM on Friday. No counter hours are available on the weekends.

DoIT Helpdesk Phone Number: 225.771.4357 to report issues and problems or to request assistance.

KACE Problem Reporting: khelpdesk.subr.edu.