Southern University and Agricultural and Mechanical College

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ISSAM’S Web Portal


Division of ISSAM--Assessment/Testing


Donovan Segura, Assessment/Testing Coordinator




Southern University and A&M College-Baton Rouge has entered into partnership with LiveText, Inc. to provide online academic resources for student collaboration and learning outcomes assessment.  Therefore, all students enrolled at the University are required to have a subscription from LiveText, Inc.  LiveText provides students with the electronic tools and services needed to serve them in their courses and in their career or academic pursuits beyond graduation.


LiveText is a dynamic tool that will enable the user to:

·         Create Electronic Portfolios for storing and displaying coursework for use anytime and anyplace;

·         Share your resumes, professional portfolios and virtually any projects that can be photographed, video recorded, and uploaded to prospective employers and other who need or want to know about the users accomplishments;

·         Engage in discussion boards with other students exchange feedback, and create study groups and other types of social networks.

·         Complete assignments in key/required courses where LiveText has been embedded (without LiveText, you will not be able to complete these assignments).

·         Create a complete record of your academic career that is malleable and easily accessible.

·         Participate in a process that will allow for data-driven curricular improvements that foster improved student learning and performance.

Process and Procedures

Eligible Students

During each academic term academic term, LiveText subscription codes are distributed to eligible first-time freshman and first-time transfer students here at Southern University and A&M College-Baton Rouge campus. During this process, eligible students are asked to complete the LiveText Account registration sign-up sheet. To properly complete this sign-up sheet, students are to identify the date, their name, and their “S” number. Upon completing the sign-in sheet, students are briefly trained on some of the basic navigational functions within LiveText.

 Eligible students were trained on how to: 

·         Register their account with LiveText

·         Submit an assignment from the dashboard

·         View an assessment from the dashboard

·         Create a portfolio outside of a course assignment

·         Create a portfolio from a course assignment


Eligible students are trained on these basic navigational functions within LiveText through web visuals, and through the LiveText Student basics handbook.  Once the tutorials are completed, students have an option of taking a LiveText student basics handbook for additional referencing.   Eligible Students are allowed to receive their codes on Mondays-Thursdays 9:00 A.M.-12:00 P.M., and from 2:00 P.M.-4:00 P.M. in W. W Stewart Hall Room 110.


Ineligible Students

In order to be eligible for a LiveText code from the office of ISSAM, the student had to be enrolled as a first-time freshman or a first-time transfer student at/and or after the summer 2010 academic term.  Students enrolled during or after the summer 2010 academic term through spring 2014, as a first-time freshman or a first-time transfer student should have been eligible for a LiveText subscription code from the office of ISSAM. Reason(s) why some students were ineligible varied, but most were students before the summer 2010 academic term, and/or enrolled as first-time freshmen during the fall 2012 academic term.  Ineligible students were asked to sign-in as a record for the office of ISSAM.  In completing this sign-in sheet, students were asked to:  record the date, their name, their S number, and their first semester as a student at Southern University and A& M College, Baton Rouge, LA.  Once the sign-in was completed, ineligible students were advised to do the following:    


·         Contact the Office of Collections and Receivables at 225-771-3060 located in the ARMY ROTC Building. Identify your name and your first semester attending SUBR.

·         Note that your name DOES NOT appear on the PAID LIST for the LiveText subscription, and you want to gain knowledge of if your student account was charged the LiveText fee during your first semester attending SUBR.

·         If your student account was charged the LiveText subscription fee, bring a document to the office of ISSAM/LiveText SUBR showing proof of payment from the Office of Collections and Receivables, and you will be issued a LiveText subscription code from the Office of ISSAM.

·         If your student account was NOT CHARGED the LiveText subscription fee, you may purchase the subscription code from the University Bookstore or

·         The cost for the LiveText subscription is $98.00.




On February 20, 2014, the office of ISSAM developed a model to address students who were unable to meet ISSAM’s LiveText distribution hours.  The following outlines the specifics:


The Institutionalizing and Sustaining Strategic Assessment Management (ISSAM) Title III activity was experiencing high levels of first-time freshman and/or first-time transfer students who are uninformed that the LiveText subscription fee has been charged to their student account.  As a result of this matter, the ISSAM office encourages all faculty members to include the following statement on their syllabi for all courses:



“All first-time freshman and first-time transfer students attending SUBR should confirm whether their fee bill has been charged the LiveText code subscription fee through the ISSAM office.  The office is available for students in 110 W.W. Stewart Hall from 10:00 A.M. - 12:00 Noon and 2:00 P.M. - 4:00 P.M. Monday - Thursday.  If a student is unable to meet these hours of operation, the student should email their name using their SUBR email address, “S” number, first semester attending SUBR, and a screen shot of a pictured ID to  Then this office will forward the student’s LiveText code and registration information to the student’s SUBR email address within 24 hours.  This office is committed to ensuring that all students and faculty are properly trained and knowledgeable on all aspects with regard to the use of the LiveText assessment tool.”



 TESTING and SURVEYS (Quick Facts)


About CAAP

The Collegiate Assessment of Academic Proficiency (CAAP) is the standardized, nationally normed assessment program from ACT that enables postsecondary institutions to assess, evaluate, and enhance student learning outcomes and general education program outcomes.


CAAP can be used to:


·         Satisfy accreditation and accountability reporting requirements

·         Measure students' achievement levels on a group and individual basis

·         Compare students' achievement levels with national user norms

·         Evaluate the strengths and weaknesses of general education programs

·         Document the performance gain of students' achievement levels over time

·         Analyze what interventions may be necessary to enhance results

·         Determine student eligibility for upper-division studies

·         Advise individual students how to achieve academic success

·         Measure student learning outcomes for Voluntary System of Accountability (Critical Thinking & Writing Essay)


About NSSE

Through its student survey, The College Student Report, NSSE annually collects information at hundreds of four-year colleges and universities about student participation in programs and activities that institutions provide for their learning and personal development. The results provide an estimate of how undergraduates spend their time and what they gain from attending college.

NSSE provides participating institutions a variety of reports that compare their students' responses with those of students at self-selected groups of comparison institutions. Comparisons are available for ten Engagement Indicators, six High-Impact Practices, and all individual survey questions. Each November, NSSE also publishes its Annual Results, which reports topical research and trends in student engagement results. NSSE researchers also present and publish research findings throughout the year.

What is the survey about?

Survey items on The College Student Report represent empirically confirmed "good practices" in undergraduate education. That is, they reflect behaviors by students and institutions that are associated with desired outcomes of college. NSSE doesn’t assess student learning directly, but survey results point to areas where colleges and universities are performing well and aspects of the undergraduate experience that could be improved.

How are survey results used?

Institutions use their data to identify aspects of the undergraduate experience inside and outside the classroom that can be improved through changes in policies and practices more consistent with good practices in undergraduate education. This information is also used by prospective college students, their parents, college counselors, academic advisers, institutional research officers, and researchers in learning more about how students spend their time at different colleges and universities and what they gain from their experiences.



What is FSSE?

The Faculty Survey of Student Engagement (FSSE) was designed to complement the National Survey of Student Engagement (NSSE), which is administered to undergraduate students. The faculty version focuses on:

·         Faculty perceptions of how often students engage in different activities.

·         The importance faculty place on various areas of learning and development.

·         The nature and frequency of faculty-student interactions.

·         How faculty members organize their time, both in and out of the classroom.

The project is coordinated by the Indiana University Center for Postsecondary Research. FSSE is designed to measure faculty expectations for student engagement in educational practices that are empirically linked with high levels of learning and development.

Since 2003, more than 211,000 faculty members from more than 850 different colleges and universities have participated in the survey.


FSSE is a web-based survey. It is administered nationally to faculty at baccalaureate degree-granting colleges and universities that are concurrently administering NSSE or have participated in NSSE in the previous year.

Each institution selects its sample from faculty who teach at least one undergraduate course in the current academic year. Institutions provide the names and email address of faculty to be surveyed. All other aspects of the survey administration are handled by FSSE. Faculty responses to the survey remain anonymous to their institution.

Why we participate

The information from faculty members who teach undergraduates at this institution can be used to identify areas of strength, as well as aspects that your campus may decide warrant attention. The results are intended to be a catalyst for productive discussions related to teaching, learning and the quality of our undergraduates’ educational experience.