Help Desk

Division of Information Technology (DoIT)
Help Desk

The Division of Information Technology (DoIT) help desk is the customer & technical support service for students, faculty and staff provided by DoIT staff and student workers.

Helpdesk support hours are from 8:00 AM - 5:30 PM, Mondays through Fridays, closed on Saturdays and Sundays. Customers will contact by phone or KACE reporting system to report issues and to request help. In-person counter hours in J.B. Moore Hall close at 5:30 PM, Mondays - Fridays. No counter hours are available on the weekends.

DoIT Helpdesk Phone Number: 225.771.4357 to report issues and problems or to request assistance.

KACE Problem Reporting: khelpdesk.subr.edu.

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