The Work Control Center (WCC) is a fully integrated module system with multi-step workflow, work authorization, work assignment, and status tracking. WCC plans, prioritizes, and schedules maintenance, repair, and renovation work at the Southern University Baton Rouge campus. The WCC manages the work reception function and receives customer requests either through web-based customer information system, facsimile or emergency call by phone. The WCC facilitates task-planning and risk assessment; specifies project-performance standards and critical milestones; attaches pertinent documents to work authorizations; assigns work breakdown structure and resources to work authorizations; integrates fully with Facility Services (OFS) integrates with timesheet and requisition modules to control labor and material charges; generates service requests; and dynamically updates customers with status reports.
The WCC develops, prioritizes and programs major maintenance and capital outlay projects. It is also responsible for planning and estimating in-house projects.
Maximo Advantage is a computerized maintenance management system which provides database for the following components:
Creates new work orders, view and edit existing work orders, close work orders, print work orders and generate work order reports.
Enters time charges, view existing time charges and generate related reports.
Enters material charges, view existing material charges and generate material reports.
Creates, load and save reports, as well as how to preview and print the reports.
The Work Control Center process requests for:
- Maintenance of campus grounds
- Event set-ups and small on-campus moves
The Work Control Center is your contact for all Facilities-related services. The Work Control Center:
- Assists building occupants in requesting various facilities services;
- Helps distinguish between funded maintenance and repair work and unfunded proposed projects
Submitting your requests electronically provides the following advantages:
- Electronic change of status notices
- Better tracking of work and costs
*We first process requests according to campus work order priorities and then on a "first in, first out" basis.
Denise Key Lewis