Administrative Computing Services
Southern University and A&M College Banner Enterprise Resources Planning (ERP) System provides services to the administrators, faculty, staff and students. Banner is an integrated web-based suite of student, financial aid, finance and human resource applications on a single database which allows Southern University System stakeholders 24/7 access to data using single sign-on to resources. Banner Services is comprised of two major components:
- Banner INB (Internet Native Banner)
- Banner SSB (Self Service Banner)
Application and Process Services
The Application and Business Process Services team provides primary production support for the Banner system. This includes participating in Banner upgrade testing and implementation, developing Banner enhancements and add-on capabilities, and creating interfaces between Banner and other internal and external systems. The team provides support for the Banner Workflow, Extender document imaging (BDM), AppWorx/UC4, SUBR Mobile and SoftDoc environments. The team also provides technical and analytical consultation for the automation of data and application processes.
Database Management Services
Database Management Services provides administration and technical services for the Oracle databases. These services include database clones and backups as well as server and database performance monitoring and tuning. The Data Base Administrator (DBA) administers the Banner application which includes researching and implementing Banner upgrades and patches.
The Business Systems analysts work with departments across campus to study their business processes and help them connect their business needs to the relevant data or technology. This ensures that the chosen solution is a good fit and results in improved and streamlined business processes.