Spare Change

NOMADIC SYSTEMS

FREQUENTLY ASKED QUESTIONS (FAQ)

How does SpareChange work?

After you sign up and link your bank information, SpareChange will automatically round up the spare change on your everyday purchases to the nearest dollar. Your roundups are periodically charged to your account and transferred to your preferred fundraising organization’s account.

Is SpareChange secure?

SpareChange is very secure in our Iron-Clad Security System. Your sensitive information is never visible to us, as it never touches nor stored in our system. The codes are painstakingly written by us to facilitate your transactions. Bank authentication, roundup monitoring, and donation processing are handled by our trusted payment partners. In addition, all sensitive information is tokenized and transmitted over encrypted tunnels.

We use the same system trusted by Betterment, Robinhood, Acorns, LendingClub, Stripe, Coinbase, Venmo, Gusto, to name just a few, to let you know we've got your back.

How do you link your Credit/Debit card? (Watch Video)

Navigate to the "Goal" tab on the app
Select "Goal"
Select “Link an account”
Select your bank and verify your credentials
Select "Continue"
Select your Roundup Source(s) (checking) and click "Next"

Can I round up with a credit card instead of a debit card?
Yes, as long as the credit card is attached to a bank. If the credit card has no routing /routing number, we will send you a digital invoice to enter your CVV, to pay every week.

Can I link the same card to different goals?

No, you can link a single card to a goal.

Can I link different cards to different goals?

Yes, you can link different cards to different goals.

Can I round up on my Department Store credit card?

No, you cannot roundup on a Department Store credit card.

I cannot find my bank information. How can I tell if it is supported?

SpareChange with Plaid supports 2,000+ financial institutions. If you can't find your bank listed, try searching a few different keywords (some banks are listed as acronyms).

If you still can't find your bank after the search, please email us at contact@sparechange.me and we will do our best to get you set up for you.

Can I add a credit card not attached to a bank?

Please note: Due to 2021 financial regulations we can’t do roundup directly from non- bank credit card like before.

How do I invite friends?

After signing up and setting up your roundup, you will have the option to invite friends. You can then enter your friend’s information and leave the rest to us.

When will my preferred organization(s) receive my donation?

Your donations are sent by-weekly!

Can I make a one-time donation using SpareChange?

Yes. SpareChange allows you to make one-time donations any time you want, even if you are actively doing roundup.

To make a one-time donation, simply find an organization/goal and "Make a One-Time Donation." You can also donate to multiple organizations at the same time.

Can I disable my roundups?

Yes, simply tap subscribed to unsubscribe.